POWER OUTAGE UPDATE, MONDAY 12/15

MY CELL # FOR ANY QUESTIONS: 978-387-2031.
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Monday December 15, 2008 – Following is the Monday Evening update on the Amesbury Power Outage.
FREQUENTLY ASKED QUESTIONS
National Grid is still working in Amesbury to restore power. They continue to work on main lines this evening, with the anticipation of finishing them by morning. Then the crews will focus on side taps Tuesday and Wednesday. Any restorations expected for this evening will be complete by 8:30PM.

Residents are asked to check in with elderly and disabled neighbors to ensure they are safe and to share with neighbors this information about what to do if they are without power.

If power is out for a few houses on a street, though the rest of the street seems to have power, the issue may be damaged lines to the house. Residents should report any addresses without power to National Grid at 1-800-322-3223 for service. The line has multiple messages about only accepting emergency calls. However if you stay on the line you will receive service.

Damaged wires from the weather head (the elbow-shaped pipe wires from the pole go to) to the meter and meter to the service panel are the resident’s responsibility. The resident will need an electrician to repair any damage and receive an Electrical Inspector’s sign-off. Once the Inspector has signed off, National Grid is notified to restore power to the address. For Electrical Inspections during non-business hours call (978) 388-1333. Residents should still report any addresses without power to National Grid at 1-800-322-3223 regardless of where the damage may be.

The Middle School shelter is closed at this time. If a resident requires shelter until their power is returned they should contact the Emergency Operations Center at (978) 388-8155.

Residents with gas-powered water heaters must contact their gas service provider to restart their water heater. Please use National Grid’s Gas Emergency line at 1-800-377-5325 or at 781-466-5280 to schedule a technician.

Water breaks may occur as frozen pipes thaw. Residents should contact the Emergency Operations Center at 978-388-8155 for assistance with pipe breaks.

Tree limbs may be taken to the compost facility. The facility will be open 8AM to 3PM each day through December 21st. Tree limbs should be no larger than 3 inches in diameter. The sticker and brush card requirement is being waved for this week.
For additional information contact the Emergency Operations Center at 978-388-8155. The EOC will remain open through the evening and is staff around the clock.